Herb's Paint & Body Shops at 666 North Central Expressway, Richardson, Texas.

DO NOT GO HERE!

If I could leave negative stars I would. I took my car into the McKinney location in early June for a hail repair estimate. This was my second estimate. They barely looked at the damage and wrote an estimate that was WAY lower than the other shop, so of course my insurance took their bid. Well, the McKinney location was booked for months so they suggested the Richardson location. They could get me in the next week.

I dropped my car off on June 20. I just got it back YESTERDAY EVENING! (July 25th!) The only reason we knew the car was done then was because we called. They weren't even going to call and say it was done. During the 35! days that they had my car, they put in a supplemental quote that DOUBLED the original amount, but since they had already started working on the car, my insurance had to pay up. This more than totalled out the car. THEN, after 31 days, we called because the rental car coverage was up. We found out they were trying to submit another supplement because THEY broke the windshield when reinstalling it! When we picked up the car the headlights weren't even installed properly. We had to have them take it back and fix it, which they weren't happy about.

We picked up the car last night and this morning....IT WON'T START!!!!! There was NOTHING mechanically wrong with the car previous to them having it. NOTHING. It has VERY low miles and is in pristine shape!

I had high hopes for this shop because they "are family owned" and "have been in business for over 60 years". They are a shop that low-balls estimates to get bids, then hikes up the supplemental claim. SCAM ARTISTS!!! Shady and should be ashamed of themselves!